Its Important to create and manage your own website backups. We retain emergency backups for use in the case of a server failure, but clients need to generate their own backups and ideally periodically download them for their own security,
Here are the steps for managing your own backups.
Open a web browser and navigate to your domain /cpanel
Login using your Cpanel user name and password this will have been sent to you when you first ordered your email or hosting package.
Select the backup manager
Select Download or Generate a full website backup
Select Generate backup
It is the responsibility of clients to maintain their own backups to ensure data security.
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